Trouble Withdrawing Money from Sharesies? Learn about potential issues and solutions in this comprehensive guide. From settlement periods to verification processes, discover why your withdrawal may be delayed and how to navigate technical glitches. Insights from Sharesies users on Reddit and expert advice.
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“Anyone else ever had the same issue? I recently exchanged some USD to NZD, and it has settled after 2 days. However, when I try to withdraw, it simply won’t let me(the keyboard doesn’t show up to type in an amount). “
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I’m sorry to hear that you’re having trouble withdrawing money from your Sharesies wallet. Here are a few things that might be causing the issue:
Settlement Period:
If you’ve recently sold an investment, you can only request to withdraw the money from the sale once your trade has settled. This means you’ll usually need to wait at least two business days from the day your sell order fills before you can withdraw the money from your Sharesies Wallet.
Verification:
There might be times when Sharesies will need to verify it’s you who’s making a withdrawal. They’ll send a verification code to the phone number (or email address) registered in your Sharesies account. You’ll need to enter the verification code when prompted before you’ll be able to submit your withdrawal request.
Technical Issues:
Some users on Reddit have reported similar issues with Sharesies withdrawals. It could be a temporary glitch. If the problem persists, it’s recommended to contact Sharesies support directly at help@sharesies.co.nz.
Please note that these are just possible reasons and it’s best to reach out to Sharesies customer support for assistance with your specific issue. They should be able to provide the most accurate information and help resolve the issue.
Hope this helps.
Regards, Clive Fernandes (Financial Adviser)
Director – National Capital
Disclosure: I am the director of National Capital, a KiwiSaver advice firm. The views expressed in this article are the views of the author. The information provided is of a general nature and is not intended to be personalised financial advice. You may seek appropriate financial advice from a Financial Adviser to suit your individual circumstances or contact National Capital.
